Assistant Knowledge Services Manager - Systems

Background
Knowledge and technical expertise is a core and fundamental part of A&L Goodbody. It is a strategic objective of this department to become a market leader in this area. 
We wish to appoint an Assistant Knowledge Services Manager - Systems who will provide legal research support to members of the firm and its clients.

Qualifications and Experience

  • A recognised post-graduate qualification in Library/Information Studies or Knowledge Management
  • 1-2 years' experience of working in a library with a busy enquiry service in a legal, corporate or special library setting
  • Excellent IT skills with a strong interest in emerging technologies and developments in web based services
Role and responsibilities
  • Provide extensive legal research support to members of the firm and its clients
  • Undertake research in support of the legal sector and client activities of the firm
  • Contribute to the management of the Knowledge Centre enquiry service
  • Manage and develop KnowAll (LMS)
  • Manage KnowAll Enquire – the enquiry management system
  • Manage and develop Solcara Legal Search - federated search tool
  • Contribute as a technical editor and content editor to the Knowledge Centre intranet site on SharePoint
  • Proactively contribute to the development of the services provided by the Knowledge Centre
  • Provide support to the Knowledge Services Manager
  • Contribute to the management of the Knowledge Centre's open-access and closed-access physical spaces
  • Shared administrative tasks include: cataloging of digital and print books; ILLs; looseleaf updating; serial check-in & circulation; systems support for online resources
Skills and experience
  • Excellent legal research skills
  • Expert user of Irish, UK and EU legal research resources for example Practical Law, Westlaw UK & IE, LexisLibrary, Justis, EUR-Lex and more
  • Strong IT and systems skills required
  • Use of KnowAll and Enquire (or similar systems) desirable.
  • Solcara Legal Search experience is an advantage
  • SharePoint experience is desirable
  • Excellent communication & interpersonal skills
  • Confident and enthusiastic team player
  • Proactive approach to the role
  • High level of attention to detail