Assistant Knowledge Services Manager - Training

Background
Knowledge and technical expertise is a core and fundamental part of A&L Goodbody. It is a strategic objective of this department to become a market leader in this area. 
We wish to appoint an Assistant Knowledge Services Manager - Training, who will manage the development and implementation of training programmes, support materials manuals and eLearning solutions to support user education for the firm's lawyers and paralegals.

Qualifications and Experience

  • A recognised post-graduate qualification in Library/Information/Knowledge Studies/Management
  • 1-2 years' experience of working in a library with a busy enquiry service in a legal, corporate or special library setting
  • Strong end user training experience
  • Excellent IT skills
Role and responsibilities
  • Provide extensive legal research support to members of the firm and its clients
  • Undertake research in support of the legal sector and client activities of the firm
  • Contribute to the management of the Knowledge Centre enquiry service
  • Information skills training for solicitors, trainees and paralegals on legal information resources and legal research
  • Contribute as a technical editor and content editor to the Knowledge Centre intranet site on SharePoint
  • Proactively contribute to the development of the services provided by the Knowledge Centre
  • Provide support to the Knowledge Services Manager
  • Contribute to the management of the Knowledge Centre's open-access and closed-access physical spaces
  • Shared administrative tasks include: cataloging of digital and print books; ILLs; looseleaf updating; serial check-in & circulation; systems support for online resources
Skills and experience
  • Excellent legal research skills
  • Expert user of Irish, UK and EU legal research resources e.g. Practical Law, Westlaw UK & IE, LexisLibrary, Justis, EUR-Lex and more
  • Demonstrable experience training end users on legal information resources and legal research
  • Strong IT and systems skills required
  • SharePoint experience is an advantage
  • Excellent communication & interpersonal skills
  • Confident and enthusiastic team player
  • Proactive approach to the role
  • High level of attention to detail